I bought the season of plunder silver bundle, used silver to buy this season (18) season's pass. I played the seasonal intro on my warlock, titan, and hunter; in each mission, I received the skeleton key seasonal artifact and was returned to orbit upon beating the final boss. I have "ahoy and aweigh" in my milestones describing: Interaction witnessed" and telling you go to the helm. At the helm I cannot progress, there is no cutscene, no quest given, nothing. I am seeing in the forums I should have been transported to the eliksni quarter upon completing the seasonal intro to talk to spider and receive a quest. This did not happen, and I cannot visit the eliksni quarter in my helm, as there is no spot for it on the map. I also cannot repeat the seasonal intro, there is nothing on Europa on any of my characters for this season. I cannot play any of the seasonal activities or experience any of the seasonal story. I can upgrade the skeleton key and acquire and complete seasonal bounties, that's it. I would have simply refunded the silver purchase and rebought the season pass again, but steam (my platform) will not honor my request. So, I bought the season pass, and I can't participate in any seasonal activities on any of my characters. I want a response, and some help would be fair and appreciated. UPDATE: Reinstalled, eliksni quarter added to my helm on all characters. I arrive and go to the spider vendor and a character called eido is talking to him. My milestone is updated to: "talk to spider", after they stop talking. I approach spider and nothing happens, there is just a blank bounty screen. All of my characters encounter this issue, I cannot play any seasonal activities or engage in any seasonal story content. I have received no seasonal quests, I only have the "talk to spider" milestone. I am reinstalling AGAIN to attempt to find a solution to this block I am experiencing on PAID content progression. Would really like some help with this live service game for content I paid for and cant see or experience.