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1/18/2023 6:54:33 PM
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Any Platform Character Required

After this mornings fix and updating the companion app, in the fireteam section of the app I now get an inactive button with Any Platform Character Requires preventing me from joining any fireteam at all. I changed none of my account settings and have logged out, logged in, uninstalled and redownloaded the app, and nothing works. Other people seem to be joining fireteams so I'm unsure of what happened. I am on Xbox now and logged in with Xbox credentials, but my original character was created on Stadia and months ago I cross saved and started playing exclusively on Xbox. Anybody know how to fix this or if it's some stupid legacy issue with Stadia original characters?
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#Help #android

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  • Hi there, thank you for your report. We are aware of players reporting this issue and are investigating further. Would you be able to provide further information by sharing if you are experiencing this issue on the iOS or Android version of the Companion app?

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    • I have this exact issue right now as well. I set up cross save last year whenever it launched and checked to make sure everything was all good when Stadia announced it was closing up shop. Been playing on a new Xbox for months now and I'm getting the same issue with it not allowing me to join any fireteam today.

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      • +1... android companion app is unable to join fire team. Web works. Tried clear cache/data, uninstall/reinstall app. nothing works. On web able to join fireteam but unable to create a fireteam.. Bungie what is going on? I had stadia profile but also have PS4..

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      • Here because I am having the same issue on mobile. As everyone already stated, I was a Stadia main w/ cross saved enabled to PS.

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      • Update here that it appears signing into bungie.net in a browser and using the Find Fireteam link at the bottom of the page will allow you to join. Hoping the app gets fixed for the better experience but that should help you get your gilding. Thanks haganAkari for the comment below!

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      • Bump for visibility and having the same exact issue... Finally the GM power level is not 16billion and I cannot afford to LFG. *Sad guardian noises*

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        • Edited by [H]alcyon: 1/18/2023 10:24:01 PM
          Same for me, was Stadia player and cross saved to PS. Since Bungie wants a "proper" format, here it Bungie! PLATFORM: PlayStation (Legacy Stadia Player with Cross Save) ISSUE: cannot use LFG functions after app update; states "Any Platform Character Required" REPRO STEPS: download newest app update on 1/18/23, be a legacy Stadia player with cross save enabled, and try to do a fireteam search. Once an LFG is found, click to join. Will not be able to with message of "Any Platform Character Required" in place of expected "Join Fireteam" ACTUAL RESULT: Cannot join a fireteam EXPECTED RESULT: Would be able to join a fireteam

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          • same here

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          • Same issue

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          • I can’t join any fire teams in the app. It just says “character required to join”. But when I click on my profile my characters are clearly there. My main account was on stadia but ATM i m online on x box correctly (crossave activated

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