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Edited by Spawn: 2/14/2023 12:48:39 PM
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Hi, just wanted to follow up on a few clarifications. Please note that Bungie name changes are directly enforced by Bungie's designated team and Forum Mentors and Forum Ninjas have no power assigning these specific restrictions. [quote]And I think it's my right to demand a Name Change token since this change of names was done WITHOUT MY PERMISSION[/quote] You already gave them your permission when you agreed to the [url=https://www.bungie.net/7/en/Legal/terms]Terms of Service.[/url] [quote]TERMINATION ACCESS RESTRICTION Bungie reserves the right, at its sole discretion, to terminate your access to any or all Bungie Services and the related services or any portion thereof at any time, without notice.[/quote] [quote]So please, I humbly ask for a Name Change token. Is it possible? What do I have to do to have only 1 Name Change token available? Can it be bought?[/quote] This is not possible, everyone gets 1. Any change that you make to your Bungie Name counts and it uses the 1 name change you have available. You can review [url=https://help.bungie.net/hc/en-us/articles/7648312251284-Bungie-Name-Guide]Bungie's Policies and Guidance here.[/url] [quote]I'm afraid I'll keep trying to contact Bungie's Help because this issue, again, is a huge big deal for me.[/quote] If your case is closed immediately, it means that it's resolved and there is no further action to take. Also, there is no "ticket form" for Name Changes specifically. So what that means is you're submitting a ticket for the incorrect item and it's being ignored because it's being submitted incorrectly - Bungie doesn't have a direct contact for Name Changes. Further submissions may result in your account being restricted or banned as stated on all ticket submission pages. Unless Bungie announces something in the future, you name is going to be stuck as is. And even IF they announced something, you now have a restriction or flag on your account, which could be ineligible. There isn't anything else to be done.
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  • Thank you for your answer. But it doesn't feel right. I didn't demand a name change on my first ticket, I asked if it was possible and how would it be done. And the moment after it was changed to this random Username, this was not the help I asked for. [quote]You already gave them your permission when you agreed to the [url=https://www.bungie.net/7/en/Legal/terms]Terms of Service.[/url] [/quote] I had an idea that this would be the case, but I didn't find the right words to describe that this was not what I opened the ticket for, I simply asked if this was possible, not that I wanted to be called GuardianX. [quote]This is not possible, everyone gets 1. Any change that you make to your Bungie Name counts and it uses the 1 name change you have available. You can review [url=https://help.bungie.net/hc/en-us/articles/7648312251284-Bungie-Name-Guide]Bungie's Policies and Guidance here.[/url] [/quote] So I'm stuck with a name I don't want, don't associate with, it's not mine, and don't give any sort of identity of my 2,5k hours of game? That's what I mean that it doesn't feel right, this was not what I wanted, and did not agreed with, even if the terms of service says I gave permission, it was done without warning or something to let me know this would be the outcome. If it had a warning I would have cancel it! It hurts so much that after so much time, and money, invested to the game and I can't have a username of mine anymore. Again, thank you for your time.

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  • You can blame the people that pick names against CoC.

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