Hello, I tried to open a couple of tickets to make things more clear, but keeps getting Closed without any response. And since this is a important matter to me and I don't have a choice nor power to change it by myself, I'm afraid I'll keep trying to contact Bungie's Help because this issue, again, is a huge big deal for me. So, in short, my username was causing me a little stress, and triggering a bad feeling. The team was super thoughtful and accepted to help me, and I'm super GRATEFUL for what it means, to be heard!! But I'm afraid it's not right. I didn't wish to be called a default GuardianX name, and it was done completely without warning, if they would have warned me that it would be this way I would have cancel the Ticket for I want to have my in-game identity as a player that didn't broke the Terms of Use in anyway to have their names banned. I feel like I was punished for asking help, because now I don't have an in-game identity, my friends don’t know who I'm in the game anymore, they make fun of me for having my name “banned” and almost got kicked from my Clan because they thought they invited some random player. With Lightfall, and the Guardian Rank system, I feel extremely demotivated for people to know me as Guardian8723, and not something that is MINE alone. And I think it's my right to demand a Name Change token since this change of names was done WITHOUT MY PERMISSION. Like I said, if I knew it would be this way, I would try to talk more about the Name Change token, or cancel the Ticket all together, for I simply asked if it was possible to do it, not demand a name change to something random. Unfortunately, I used my only Name Change for something small thinking it would be available again in some time, and I deeply regret my decision. So please, I humbly ask for a Name Change token. Is it possible? What do I have to do to have only 1 Name Change token available? Can it be bought? If not, I would like for this change to be reverted, even if it's a trigger or not, I prefer to have an Identity in the new Guardian Rank system. Thank you.