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3/16/2023 5:49:03 PM
4
Hi there!
Any requests submitted are answered during regular business hours, in the order they are received and at the sole discretion of Destiny Player Support.
If there is a high volume of tickets, it may take time for the ticket to be responded to. If you submitted a request, please continue to monitor it for any responses.
English
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Thank you for your prompt response, what will we see visually when we know the ticket has at least been seen?
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I do not have any information regarding that. Please note that the only exception to this is the Ban Appeal tickets. As mentioned in the ban appeal article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.
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Not meaning to carry on when you've answered my question, but does that mean that even the ticket will just be left there set to "Open"? They won't even close the ticket for ban appeals they reject?
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Again, I do not have any information regarding that. So, I cannot comment on your question.
