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3/23/2023 2:15:34 AM
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Cross save

I need help. Is there any way I can unlink my ps4 account off my cross save and add my other one because my old ps4 account got banned and I can’t remove it because they don’t let me sign into the ps account . I can provide verification that it’s me so customer service or tech support can help me

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  • It is stuck that way forever. Nothing can be done.

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  • Bungie will not forcibly unlink an account, and banned accounts cannot be removed from a cross-save setup.

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  • If your platform account has been banned by the platform company, then you will not be able to alter your cross-save setup. As banned accounts cannot be authenticated, and all aspects of cross-save require authentication of accounts; your cross-save setup will remain in its current state permanently. [quote]My account(s) are banned and I want to update my Cross Save status. -Banned accounts are ineligible to participate in Cross Save or alter already active Cross Save setups.[/quote] https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide

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