The linked video is from GDC 2023.
And man, it's rough.
While I understand at the end of the day Bungie is a business, and they have to keep up player engagement and gotta make money. Feels like crap to see behind the curtain and realize how much of it is a con.
Recommend giving this a watch for some insight into how things operate.
Below are the slides they used, if you'd like a read through.
https://www.gdcvault.com/play/1027550/1000-Hours-of-Difficulty-How
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*dramaticgopher*