Hi there. Were the gauntlets you acquired Artifice armor? If yes, Artifice armor can't be transmogged. You have to acquire the normal dungeon version of the armor to transmog it.
It's also correct that you don't need to dismantle armor in order to transmog. Please note that when an armor is equipped, it will not appear available to transmog because you're already wearing it and have the appearance. Simply equip a different armor piece and it should appear in the transmog menu to unlock.
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Then why are the trails s22 chest armor not showing up when I’m not wearing it
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Just got the normal pair and it appeared right away! Thank you so much for your help!
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Oh. That would make sense, I've been running master content for a bit. Let me try and get a pair of normal gauntlets, then I'll reply back here. Thanks for letting me know so quickly!!