It seems the Prime gaming site won't let me claim the Ninja Vanish items. I even tried unlinking and relinking accounts, even though I've had no trouble claiming Prime rewards for D2 in the past. Any tips?
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I had the same problem for months. But the solution was quite weird. If you have any other items in the kiosk, claim them all out. If your problem is the same as mine, you'll see the newer stuff pop-up out of nowhere. Hope that works for you.