Matching teams against solos ruins the experience. Please bring back freelance and allow players to choose between freelance or team mode.
Freelance offers faster matchmaking, better connection quality, and superior experience.
If population is the issue, then freelance only is the way. Everyone can play freelance and enjoy fairer lobbies.
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So far I can't see (yet) any positive/beneficial changes coming from their new task force. Rather deterioration in particular with regards to mm. But maybe the task force had no impact yet (me potentially blaming the wrong people/team) and maybe things need to become worse before becoming better. My personal (egoistic) concern is that after having had a good time and a lot of fun in Crucible due to the reintroduction of more SBMM elements we might see (current perception) the pendulum swing back to mm criteria w/ less/no consideration of skill. I respect the expectation of short/reasonable mm times. But I rather wait 1-2 minutes for a game and enjoy the match than being matched instantly and having a bad time being stomped.