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12/20/2023 2:27:09 PM
2

Cant Delete Cross Save Characters, Only 2 save slots

So Enabled Cross save and now I have the option to select 2 characters in game. How do I delete the character from the other account without disabling cross play. I cant do it without it being disabled for 90 days. I'm Stuck with only 2 character save slots. How do I resolve this or am I doomed to wait 90 days?

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  • Edited by EckyThump: 12/20/2023 2:32:04 PM
    Hey there. The system is down for maintenance so I can't look at your account details at the moment. When you set cross-save up, you choose one account, the characters from that account become the Active set, and any characters on other accounts, become dormant and inaccessible. The characters on the dormant accounts can't be accessed, so can't be deleted, because launching the game under that account's credentials, brings up the Active set instead. However nor should whatever was on the dormant accounts affect the Active in any way, in no way should it prevent you from making a third character on your Active account. When the maintenance window is complete, could you share a screenshot of your character select page?

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  • Guessing you have 1 character and a box to create another? thats intentional - the third slot is hidden until you have 2 created characters

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