See the Bungie Name policy regarding name resets and other consequences quoted and linked below. [quote]Banned Name Policies Any Bungie Name that violates these policies or our Code of Conduct will be changed to "Guardian[Random Number]" and players may face an in-game ban. Changes performed by Bungie may consume a player's unused name change. Policies include, but aren't limited to: An auto-created name that becomes empty or becomes offensive due to our filtration process Mentions of Bungie, BNG, etc. or impersonation of a Bungie employee Personal identifying information (i.e. first and last names, email addresses, phone numbers, etc.) Hate speech Implicit or explicit -blam!- terms Website addresses Profanity Bungie reserves the right to moderate and remove players in our games and websites for any reason at our own discretion. https://help.bungie.net/hc/en-us/articles/7648312251284-Bungie-Name-Guide [/quote] According to the information from the above link, names will only be reset for those stated reasons. Users may also face further consequences for code of conduct violations. Account security is your responsibility at all times. It is up to you to keep your account secure. In the future, make sure your security is up-to-date and avoid using malicious services (such as account recoveries to go flawless in ToO).