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11/24/2024 12:25:19 AM
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unable to use Voice chat and Text chat due to expired E-mail account

so here is the whole thing: I started playing Destiny 2 when I didn't have a phone, which makes me can't register a Gmail account for myself, so I used a E-mail account under my school's domain to register Bungie.net. Since Google changed their school account policy, they removed permissions from graduated students--which includes me--to use that account. THEN I got my phone and my number, registered a new E-mail, but already have no chance to change E-mail address that linked to Bungie.net to a new one. and it leads to the problem of unable to use in-game chats. I want to change my E-mail address for Bungie.net, while I can't login my old E-mail to confirm that(it no longer exists); or, at least, I want to find a way to enable in-game chats for trying to join some end-game content like raids and dungeons. please help.

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  • Fill in a help ticket via this page: https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests You can have them correct the email and update your date of birth, your email is unlikely to be the cause for the text/voice issue but instead an incorrect date of birth.

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