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12/4/2024 8:45:48 AM
1

App doesn’t notify me of clan changes

I’m clan creator/admin since day one and the app doesn’t show me when people leave (or join) the clan. Doesn’t happen frequently, but if someone does leave, I find out about it by seeing them on my friends list but not in clan roster anymore. I used to get a notification with the cool bungie app sound. Yes, my notifications are on. iPhone. I get fireteam notifications on my iPad and iPhone but not clan ones. Also, when I did get notifications, I could see in the clan chat about “user joined” or “user left”, and even those aren’t in the feed anymore. Gonna have to double check with my other admin whether he gets them but last I checked he was getting them. (I didn’t notice this was an issue until recently since people haven’t left in a whole) Any thought?
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  • Hi there, Thanks for reaching out about this. Unfortunately, there is an ongoing issue, as you described, which sometimes affects these notifications. While we're aware of and looking into it, there's no ETA on when a fix will be implemented, and we apologize for the inconvenience in the meantime.

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