{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/4/2024 8:38:33 PM
1
Bounty Acquiring Problems (Android)
Hello! As the title says, I'm having some issues acquiring bounties on the Android Companion app. My friends who use iOS seem to have no issues getting bounties but I'm not sure if it's just me or the whole app. I'm unable to claim bounties from every vendor, I've tried grabbing them while connected to Wi-Fi and Data, I've tried restarting the app, Clearing the Cache, Signing in and out...you know the all the recommendations suggesting in the Help page. Wondering if there's something else I can try or if there's an internal issue. Thank you for the support!
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6 RepliesHello there, Thank you for your report. For issues encountered with the Companion app, we recommend referring to the troubleshooting in the following [url=https://help.bungie.net/hc/en-us/articles/360048721032-Destiny-Companion-Guide]guide[/url]. If you haven't already attempted these steps, they may help. If the issue persists, then please record a video of the issue, being sure that any encountered error codes or messages are visible in the footage. Once you have a video, you can upload it to a public video hosting site like YouTube, and we'll be sure to take a look.
