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12/13/2024 6:54:27 AM
2

Crossave issues

Hey I need to transfer my d2 from Xbox to a different steam account because the current one I have I no longer have because my little brother permanently delete it, is there another way to switch cross save from one steam account to a different one because I need to get it done before the end of the month
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  • Edited by BNGHelp9: 12/13/2024 1:09:32 PM
    If your brother initiated deletion of your account, you have 30 days to cancel the deletion. More information can be found here: [url]https://help.steampowered.com/en/faqs/view/21A6-7C93-6CFE-100B#howtocancel[/url] . If you chose not to cancel the deletion within 30 days and the account has been permanently deleted, then that Steam ID will be permanently linked to your Bungie.net profile and your Cross-Save will not be able to have any changes made to it. Authentication is part of the security measures in place, and just as you authenticated that Steam ID to link it to your profile and to use it with Cross-Save, you must be able to authenticate to it to undo any of that. Bungie will not forcefully bypass security to unlink an account that you cannot authenticate to.

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  • No, to change the currently linked Steam account you will need access to it so you can deactivate cross-save. You will need to work with Steam to recover the account, if the account cannot be recovered then your setup cannot be altered. Bungie will not intervene and forcibly deactivate cross-save or alter the linked accounts.

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