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12/16/2024 9:08:53 PM
1
Lost Items
My friend and I just completed the vex incursion event on Neptune, then we both recieved a network connection error despite playing from different countries! Coming staight back in put us in a different 'phase' (not sure if this is the right word) so we are not able to claim are loot.
Is there any help avaiable for this?
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Hey there, Thank you for reporting. Unfortunately, we can't help with this issue. We're tracking every network issues but make sure that you're following our network troubleshooting guide if you are experiencing disconnections often. https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide
