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12/20/2024 3:34:38 PM
1
Error code turtle
I've been playing destiny 2 via my mobile data for a couple years now. On Tuesday Dec. 17th my problem started. When I try to load on my mobile network it says connecting for a very long time and then errors out failed to download configuration file error code turtle. I have tried this on both my cell phones with the same result. Destiny will load correctly on my DSL but this line is horrible and constantly gets contacting destiny servers. I contacted my ISP but was told that the could not do anything and my configuration is correct. Please advise
Thanks in advance
Frank
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Hi there, Thanks for reaching out. As per the Turtle page, there are some potential solutions you should try: [quote]If you still experience this error, there are a few ways that may help you get out of this state. Maintain a wired connection Verify there is no [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]packet loss[/url] Console players: Clear the console cache PC players: [url=https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F]Clear download cache on Steam[/url], or clear the webcache on the Epic Games Store launcher If these steps do not resolve the issue, we recommend taking a look at our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url]. Some players have reported that logging onto the same internet network on a different internet device to make sure the internet access is correctly configured has helped resolve this error.[/quote] Please give these a shot and see if they help.
