Hey there, this is the right place to report issues. I can see you're at rank 153 with 177,189/500,000 towards an Eververse engram. Here in Act II, we can't progress the seasonal reward track past 150, the last 50 levels are for Act III which launches in January. So if you're commenting because you seem to be stuck there at 150, that's why. If when you check again after another gaming session, your XP has increased above what I've written here, then you are indeed gaining XP, here and now it is just going towards Eververse engrams, not ranking up the reward track.