1. I had a full inventory of 10 engrams.
2. I handed in 3 gifts through the inventory and noticed 3 times a legendary engram popped up on screen.
3. I thought they had gone to postmaster so checked there.
4. As you can see in the video I clipped, I have 3 slots continuously loading and at 0 power?
5. I now cannot use these slots, ever again. I lost the rewards. Maybe I got lucky and got a new Dawning emblem or they were all trash I will never know.
6. This happened over 18 hrs back from this posts time.
How do we get this solved?
Thanks.
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Hi there, Thanks for your report and the helpful video. We have a few questions: 1) Are you able to collect these items from the Postmaster? 2) If you are unable to collect them, could you please try claiming these via the Companion app instead? Note that you can find more info about this [url=https://help.bungie.net/hc/en-us/articles/360048721032-Destiny-Companion-Guide]here[/url]. Please let us know how this goes, and if the issue persists.