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12/23/2024 9:15:19 PM
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Lost Account

About 3 months ago, I lost my Xbox account (it was stolen through Discord). I never knew if my account was linked to my Bungie account or not. The problem is that I lost all my progress and expansions I had already purchased. I still have my account on the Destiny mobile app, but it won’t let me change the email address or recover it. Does anyone know how I can contact Bungie? I have all the necessary information to recover it (purchase receipts, cards used for purchases, etc.) to get it back.
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  • Hi there, Thank you for reaching out. We understand that you have lost access to the Xbox account your Destiny 2 saved progress and purchases are tied to. We're sorry to hear of this, as we can imagine how this would cause concern. For assistance with this, however, you will need to work on recovering your Xbox account. The following [url=https://support.xbox.com/en-US/help/account-profile/manage-account/lost-password-solution]guide [/url]may help you to recover your account. If you encounter issues recovering the account, then please speak with Xbox support for further assistance. Your understanding in this is appreciated.

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