{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
12/23/2024 11:17:40 PM
1
Trials Memento Did Not Drop
Hello!
The Trials Memento did not drop for me this week, after going flawless. It's been a while since I played, but I thought it was a guaranteed drop for the first flawless each week, per account. Is that still the case? If so, the flawless chest did not drop the Trials Memento for me. Is someone on the support team able to push the memento to my account, since it apparently got lost to the universe? I walked around the flawless chest and on the flawless chest, and my character never picked one up.
Help please!
-
4 RepliesHello there, Thank you for reaching out. A Trials Memento is guaranteed to be awarded upon completing a Flawless Trials of Osiris run. This would be winning seven matches without a loss. Having reviewed your recent history, we see that the most consecutive wins you recently had without a loss were five with your Titan. We hope that this helps to clarify why the memento would not have dropped in this case.
