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Edited by 秘紅赫耀的天彗龍:
12/26/2024 8:16:02 PM
1
The game freezes.
Sometimes the game suddenly freezes while it's running and then I can't do anything. I can only press the Win key to open the Task Manager to end the process and close the game. This problem has occurred very frequently recently. It only happened in the 7-day-one version before. I'm using a 2K resolution with a 170Hz refresh rate. My CPU is the 7800X3D and the graphics card is the 7900XTX. I have 32G of memory. I've uninstalled and reinstalled the graphics card driver using DDU and also reinstalled the Windows system, but none of these can solve the problem. This kind of problem doesn't exist in other games. And it will cause me to be banned by the pvp.This problem has also been reported quite frequently in our social software.（I use translation software.）
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Hello there, Thank you for your report. While we realize you have taken some steps to address this freezing, we recommend trying some basic troubleshooting to see if it helps with the underlying issue. We've included a [url=https://help.bungie.net/hc/en-us/articles/360049497591-Common-Hardware-Issues-First-Troubleshooting-Steps]link [/url]to help you with this, if needed. If this freezing persists beyond even these steps, then you may wish to consider some [url=https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types]Advanced Troubleshooting[/url].
