Bungie, you should focus on monitoring the PVP matches around 8000 points in the ranking mode. There are so many cheating software in it that I can't play at all. I also hope that you can improve the efficiency of banning cheating software (It's really frustrating when the damage dealt shows as invalid). After all, for things like gamepad-to-keyboard-and-mouse converters, at least there's a chance to compete against them. But when encountering cheats like flying around or having infinite golden guns and not being able to quit, I'll even be banned from the game.
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Meanwhile, there is the other opposite of the balance, where I am getting restricted after false reports just by playing on lobbies I should not due to Low Population. No ticket, task comunity managers, making post on different forums. Anything works. I can imagine more people getting restricted if players keep leaving the game.