JavaScript is required to use Bungie.net

Help

Help us help you.
1/2/2025 3:08:01 PM
1
1
K6
K6

Please Help: Can't Unlink Deleted Steam Account From Cross Save

Hello, I recently got a DLC bundle for my Steam account and went to go link it to my Bungie account for Cross play. However, it failed and I soon discovered I already had a Steam account linked. It seems it was an old account I had deleted some time ago. Now, it seems the only way to unlink is to deactivate Cross Save. But to do so, I need to authenticate the accounts by signing into them. I can't sign into the Steam account since the account no longer exists. I am desperate for any kind of help as I am completely stuck and sweating bullets as I hope I didn't toss my money into the burner.

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Hey there, Bungie will not forcibly unlink accounts or cancel cross-save. You will have to work with Steam to see if you can recover access to the other account. If not, then unfortunately that cross-save setup is stuck as is.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    1 Reply
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon