This is a problem across the Microsoft store. There have been multiple people who have reported this issue. There is no way to purchase silver if you play through the Microsoft store, I contacted support through the missing silver form and I was told to get it refunded. This is completely useless to me as yes I can get it refunded, but until this is fixed I cannot buy the event pack upgrade which goes away at the end of Guardian Games.
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Hello there, Thank you for reaching out. We understand issues have been encountered when purchasing silver via the Microsoft store. We have taken note of your report on these issues.