Hello, i have this account linked to an erased Steam account and now i cant unlink it because i can't veryfy that I'm the owner of that account. Now i want to link this bungie account to my new steam account but i can't because i cant unlink the old. I dont know how to open a ticket and talk to bungie.
I need help ASAP
Ty all
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Hi there, Thank you for reaching out. To be able to remove any account from your Cross Save setup, you must be able to authenticate it. If you cannot, then unfortunately the account in question will remain linked to Cross Save. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf, which is why there is no contact form for this purpose. Thus, your only recourse is to reach out to the support team for the related platform (in this case Steam) for assistance with the account in question. For more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].
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Hey there, Bungie does not have a contact channel for this kind of issue, because they do not forcibly unlink accounts. If Steam is unable to help restore access, then you will be unable to unlink the account.
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Unfortunately you will need Steam to recover it. If Steam can't recover it then there's no way for it to be unlinked. Bungie won't forcibly remove it.