Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you had trouble unlocking your upgrades. I'm glad to hear that the workaround provided has resolved the issue. To aid us with a further investigation of the underlying issue, if available, can you provide us with a short video, if you had taken one, illustrating the issue? If available, you can upload it to one of the media-sharing websites listed below: - [url=http://www.youtube.com]YouTube[/url] - [url=http://www.x.com]X/Twitter[/url] - [url=http://www.imgur.com]Imgur[/url]