Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having issues with this strike. To aid us with an investigation into any underlying issues that may be occurring, would it be possible to provide us with a short video illustrating each of the two issues? You can upload them to one of the media-sharing websites listed below: - [url=http://www.youtube.com]YouTube[/url] - [url=http://www.x.com]X/Twitter[/url] - [url=http://www.imgur.com]Imgur[/url]