What it looks like has happened is that you launched D2 on Steam after purchasing it, but before activating cross-save which resulted in the passes being applied to the now dormant Steam destiny account - API shows them on your dormant Steam as you can see [url=https://crimson.report/4611686018476778561/4611686018551665216]here[/url] Head to: https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items At the bottom use 'submit request' and provide details on the form. Bungie will the look into it during business hours.