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5/13/2025 10:18:52 PM
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I've reset my Xbox series S a few times and I can't seem to get past the loading screen. I get to the "connecting to servers, verifying content.." and then my character selection screen never loads. Is this a me issue or are other experiencing this as well?
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#Help #Networking

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  • Hi there, Thank you for reaching out. We understand Destiny 2 isn't loading properly. We're sorry to hear of this, as we can understand how this would be worrying. If you haven't already tried so, then you may wish to clear your Xbox's cache. You can read about how you can do this in the following [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]guide[/url]. If this loading issue persists, then please let us know whether you're seeing any error codes, or if it's only loading indefinitely. We'll then review.

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