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5/27/2025 8:59:31 PM
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Edited by Spawn: 5/29/2025 1:07:24 AMSorry to hear that's what's happening. I'll try to shed some insight on the Security aspect. If there is any account takeover's they do rely specifically on whatever platform service it is as Bungie.net doesn't store actual login credentials - they used saved authentication tokens for third party websites, which simply validates if it's correct or not correct and doesn't store any actual credentials. This has been the case for many, many years you can refer to items below : [url]https://www.bungie.net/en/forums/post/61302338?showBanned=1&path=1[/url] [url]https://www.bungie.net/en/forums/post/60334936?showBanned=1&path=1[/url] [url]https://www.bungie.net/en/forums/post/59758836?showBanned=1&path=1[/url] [url]https://www.bungie.net/en/forums/post/10622004?showBanned=1&path=1[/url] Anyone can always review Bungie's [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url] including information on Compromised Accounts. If someone actually gets access to an account, I would review other security measures through the Platform Account, updating Software, Session/Cookies Browser and extensions, potential downloads and staying away from fishy websites and unknown links, staying away from "cracks/hacks/cheats" etc. There are a number of security tools that can be enabled on accounts now days, including [url=https://support.microsoft.com/en-us/account-billing/set-up-a-security-key-as-your-verification-method-2911cacd-efa5-4593-ae22-e09ae14c6698]Microsoft[/url] and [url=https://www.playstation.com/en-us/support/account/set-up-passkey-psn/]Sony PSN[/url] supporting all the way up to Digital and Physical Hardware Security Keys without using Passwords at all for authentication. Ultimately, it is on each user to setup their own security measures for all their accounts they're linking. Bungie is going to follow the policy that is setup within their company, and the only way to prove to Bungie that you are the genuine owner is being able to authenticate all accounts in your setup, there is no way around this.
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account security is entirely your own responsibility and has always been as such
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Did not read ... but im sure dude paid some "boosting service" F around --------> Found out <----------(you are here)
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Unfortunately there is nothing Bungie can do. They do not store our login information. Account security is our responsibility.
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1 ReplyEdited by VTHokies: 5/27/2025 10:57:08 PMYou've never been able to unlink acct that you didn't have access to. The security of your acct is your responsibility, not Bungies. Use 2FA and don't use the same password on different accts. Bungie has no way of unlinking that acct.
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1 Reply-- GDPR: removed by user request --
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1 ReplyEdited by WifeAggro_AFK: 5/27/2025 10:23:38 PMlol..if this was 15 years ago, i'd say great fan fiction, nowdays, i just think - thanks chat gpt... How does this happen in a world with 2FA lol
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Edited by Hugs: 5/27/2025 11:46:12 PMFirst, I'd like to start by saying how sorry I am if this is legit and of no fault of your own doing. I'd hate to be in your shoes right now if that's the case. Okay, moving on... [quote]Recently, my Bungie account, linked to Steam, was compromised.[/quote] Rather than stating the obvious, I'll choose to be more productive. How was your account compromised? And I don't simply mean the end result (which is what you're complaining about) but, more specifically, what steps did you take to safeguard your account and how have they failed. In other words, please try to help us understand you, when you say "This effectively means I am a hostage in a situation [b]I did not cause[/b]". The keyword being "cause". What [u]caused[/u] this? And please, at least be honest with yourself even if you choose not to be honest with us (to be clear, I'm not saying you're lying). Heck, you don't even have to inform us...just be honest with yourself. Do you bare any responsibility here? [b]IMPORTANT[/b]: I'd highly caution you to choose your words more carefully than this: [quote]I want to be very clear: if a prompt and effective solution to unlink this Xbox account is not provided, [b]I will be forced to take more drastic measures[/b]. This includes, [b]but is not limited to[/b], publicizing my experience on social media and community forums, as well as exploring other legal avenues to protect my rights as a consumer.[/quote] Threats may come with some very serious consequences. Don't let your emotions get the best of you, especially in today's world. Finally, in response to: [quote]It is crucial that you[b] provide me with a way to regain full control of my account [/b]and ensure that my data and gaming experience are not compromised by [b]third parties[/b].[/quote] In a world full of liars and thieves, etc., you should have a little more consideration for the meaning of the word"trust." I mean, for all we know (note: Bungie may have better ways to find out), you could be the hacker trying to gain access to someone else's account. Do you see my point? As for 3rd parties, which appears to be the culprit here, do you happen to know which 3rd party tool, app, website, or otherwise that you used that could have lead to this? And do you have any proof to back up your reason for believing it was a 3rd party at all. Thanks for your response. Answering my questions (even if you keep the answers between you and Bungie) should help you in resolving this issue. Again, I'm terribly sorry if this is legitimately little/no fault of your own. I do hope, however, that you realize you share at least some responsibility in this because it's ultimately up to you to protect your account. Best of luck, guardian.
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Policy is policy and is the same for everyone... No one cares about threats lol all players are treated with the same rules
