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Edited by Steel Assassin:
6/15/2025 9:47:06 PM
32
Bungie's Ban Process & Appeal
I never thought for a [i]second[/i] I'd have to make a post like this, but here we are.
Today, my wife was greeted with a ban in your game. Of course, no reasoning as to why or what prompted the matter. Nothing. Just a message outlining that the years invested into this game, the money, everything... is gone. She's devastated, to say the least, and I'm just blown away by the whole situation. And as a husband, it hurts to see my wife hurt.
I really don't know what to say. I know players here, Bungie representatives included, will jump on this post and say "Bungie doesn't discuss bans" and "Your wife shouldn't have cheated" or whatever., and that's fine. But I'm in a unique position to know that my wife doesn't cheat, as I quite literally game beside her and work on her PC. And the fact that Bungie will "one strike" an account without any sort of feedback is pretty heartless. My wife has invested a LOT of time in this game (she's Top 900 for active triumph score...something she's extremely proud of) and Bungie doesn't even say, "Hey...this account that has THOUSANDS of hours of regular game time...there's a SINGLE suspicious date/activity here...let's put this account on notice that any other suspicious entries will warrant a ban.". Nope. Nothing like that. Just ban.
Of course she'll appeal...but even then that system is terrible. She doesn't even know what could have caused the ban in the first place. She's played sporadically the past month or so, and her last "session" was a week ago when she helped me grind Gambit. So this leads us to believe bans are issued WAY AFTER the fact of the potential transgression, which makes it even harder to appeal as we don't even know the date the supposed infraction took place.
Just really sucks Bungie. Truly. Really really sucks.
EDIT: Feel free to troll or roast me or whatever. I'm 99.9% sure that this will do nothing. But for the 0.1% chance something does happen..it's worth it.
UPDATE: Insight was provided to the infraction, which was for violation of ToS at the end of March 2025. Although evidence was shared reflecting zero participation of individual engagement during the violation, the punishment is pending appeal. Sucks, but that's way the cookie crumbles sometimes. Appreciate all who helped me find the proper channels to share the evidence. Eyes up.
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1 ReplyAs I don’t know the situation or people involved, please regard the following as [i]speculation[/i] rather than casting aspersions against any individuals: It has been stated in the past that Bungie reserve the right to ban not only cheaters themselves but those who group with them, although it is admittedly unclear how stringently this is applied. Hypothetically speaking if your wife has on multiple occasions run Activities with another player who [i]was[/i] cheating, and either didn’t realize something was going or perhaps thought something might have been strange but assumed it was due to lag or some other issue, there is the [i]possibility[/i] she may have been flagged for benefitting from someone else’s cheating and failing to report it. One should [i]hope[/i] that Bungie are especially careful when issuing bans of this nature, targeting those who routinely group with [b]blatant[/b] cheats over those who may end up in two or three fireteams with someone who uses more subtle forms of cheating which may more easily go unnoticed in Activities with higher play counts (6v6 Crucible, Raids), however the devs naturally keep such policies a bit open-ended to discourage players from trying to game the system. Whatever the situation, hopefully you get more information to clarify what happened and things get resolved in a reasonable and fair manner, whatever form that may take. (΄◉◞౪◟◉｀)
