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6/20/2025 10:25:52 PM
1

Change of Email not working

I've had my new email set on my account for over 6 months and destiny subscription and survey emails are still going to my old email. I do not know why and I've tried resetting my preferences multiple times with no success. I really enjoy getting those end of season/episode emails and am really hoping that I can finally get them again. Does anyone know what to do?
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  • Hello there, Thank you for reaching out. We understand that despite adding your new email to your Bungie account, that your old email is still receiving emails from us. This does seem strange. So we can effectively look in to this, please reach out via the following [url=https://help.bungie.net/hc/en-us/articles/13178880343188-Troubleshooting-Marketing-Email-Issues?_ga=2.93987413.974406077.1750085472-432916659.1748981271]contact form[/url].

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