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6/22/2025 6:24:45 AM
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Can't authenticate Xbox

So recently, I got back into Destiny 2 with the last time I've played being maybe 5 years ago? I started back on my PlayStation and wanted to set up a cross-save on my Steam account, but when I went to authenticate, I saw I had to authenticate my old Xbox account that I originally started playing on. But here's the thing, it's been years since I played on that account and I've lost the email and password. I don't even know if the account is still active anymore! But I can't continue with the cross-save unless I can authenticate my old Xbox account(which I can't do). So what can I do? Or what should I do?

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  • Accounts cannot be unlinked after March 25th, 2025, and even before then the account had to be authenticated. Bungie aren't making exceptions. Your only option is to work with Xbox support to recover access to the account.

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