Contact the Bungie Foundation - https://help.bungiefoundation.org/hc/en-us/articles/16867477097620-Contact-the-Bungie-Foundation -> 'Donation Reward Issue' Alternatively, if 30 days have passed you can use the Missing Emblem form on Bungie.net [quote][b]Please include your full name, email address, order number, date and time of donation, and payment method.[/b] Players should check their Spam/Junk email folder for any emails including a code. [b]30 days must pass before an investigation will begin.[/b] Please check your Collections>Flair>General section for the emblem before sending in a ticket. If submitting a ticket, confirm that all information is accurate, answered and that 30 days have passed. Failure to do so may result in the automatic closure of the ticket.[/quote] https://help.bungie.net/hc/en-us/articles/360049498731-Contact-Form-Missing-Destiny-2-Contest-and-Purchased-Emblems -> 'Submit Request'