ive been experiencing problems in trying to access my destiny account on ps5 ,and everytime I try to do so I get error code turtle, yet ive tried everything on the site it still doesn't work and I was already on Lan connection and still am. can someone help the only information ive found ab this was 4 to 5 years ago.
thank you
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Hi there, Thanks for reaching out. Just to be certain, please double check you've indeed tried every potential solution recommended on the [url=https://help.bungie.net/hc/en-us/articles/360049194231-Error-Code-TURTLE]Turtle error page[/url]. This includes [url=https://help.bungie.net/hc/en-us/articles/360049024092-Optimizing-Connections-Improving-Latency-and-Packet-Loss]optimizing your connection[/url], [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]clearing your console's cache[/url], and going through all available options in our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url]. If the error does persist after exhausting all of those resources, we recommend contacting your ISP for more hands-on assistance with troubleshooting your network and its associated hardware.