I have the newest season/episode and expansion but can't access anything but the basics. Prime example, I just purchased the exotic choir of one from xur. In the collections I bought another with red border. I decided to go shape it and deleted both of them on the way. The slab says I need Episode 1. I also cannot rebuy from the collections. I also cannot rebuy from XUR. I am noticing similar issues in multiple areas. I need the issues with the seasons/episodes fixed and certainly the weapon unlocked.
EVERYTHING IS STILL LOCKED DESPITE "FREE TO PLAY" BEING ACTIVE!
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Hello there, Thank you for reaching out. We understand you're unable to access purchased content. We're sorry to hear of this, as we can understand how this would cause concern. If you haven't tried doing so yet, we recommend [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]Accessing and Restoring Licenses[/url], to see if this helps you to access this content. If the content remains inaccessible, then please reach out to us via the following contact [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items?_ga=2.153276920.1777126809.1731945645-1420294048.1731346808]form[/url]. We will then investigate what's happened with your purchased content.