{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by TroubledBask:
7/5/2025 1:00:39 AM
1
Cross Save - Characters not present on original account
Hi,
I use cross save from the characters on my Xbox account. I do not have any original save data for other platforms to my knowledge. I can access my characters just fine on PC through Steam. However, when I try to log in through the Microsoft Store or Xbox versions of the game, I am left on the cross save landing screen, asking me to enable it even though the account shows up on the cross save webpage as properly linked. I didn't want to try deactivating cross save in the event it would leave me unable to play anywhere for the full cooldown period. What should I do to fix this?
-
Hi there. That is just a message to recommend to players who want to use Cross Save to set it up before their first time logging in on the account. You already have Cross Save active so you can safely dismiss the message.
