Subject: Can’t Pre-Order Destiny 2: The Final Shape – Year of Prophecy Ultimate Edition on Xbox Using Gift Card Balance Hello Bungie Support, I’m trying to pre-order Destiny 2: The Final Shape – Year of Prophecy Ultimate Edition on Xbox, but I’m running into an issue. I have $105 in Microsoft gift card balance, which should fully cover the cost of the Ultimate Edition, yet I’m unable to complete the purchase. The funds are definitely available in my Xbox account. Is there a reason the pre-order won’t go through using a gift card balance? If this is a Microsoft/Xbox Store issue, could you please confirm if this is expected behavior or if I should reach out to them instead? I’d really appreciate any help in figuring out why this is happening and how I can resolve it — I don’t want to miss out on the pre-order benefits. Thank you for your time and support. Sincerely, Nova#0188