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8/12/2025 7:48:12 PM
2
Shadowkeep DLC ownership not transferring from PS4 to PS5 version of Destiny 2
Platform: Playstation 5
Issue: Switched from Playsation 4 version of Destiny 2 to Playstation 5 version; game is not recognizing that I have the Shadowkeep DLC.
Can still reacquire exotic weapons from Shadowkeep (Xenophage, Deathbringer, etc)
Can still reacquire exotic armors with set rolls from Collections, but cannot roll Novel or Advanced Decryptions of them from Rahool; regular Decryptions work fine.
Cannot use Exotic Requisition orders for such exotics from Ada-1.
Cannot access Garden of Salvation Raid or Pit of Heresy dungeon.
Relatively minor.
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Hey there, Thank you for reaching us about your issue. If you are experiencing issues when attempting to access Destiny, DLC, pre-order, redeemed content, you most likely have lost access to the platform licenses for that content. Please follow this link to restore your licences and also confirm with your platform that the game didn't get refunded. https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content
