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8/12/2025 12:50:52 AM
1
Xbox series S game crash
Since the last update the game is constantly crashing on me, all the time after 10 or 15 min, usually it starts with an "connecting to servers" and then black screen after a few seconds
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3 RepliesHello there, Thank you very much for reaching out to us. I'm sorry to hear that you are noticing stability issues in the game since the last update. To rule out any issues with the game files, we encourage you to try clearing the consoles' game cache. I've included [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]a link[/url] to help you with this if needed. If that doesn't help, we'd encourage you to try uninstalling and reinstalling the game. If these steps don't help, we'd also like to rule out any connectivity issues. To do so, we'd ask that you try out our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Basic Network Troubleshooting[/url] and [url=https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types]Advanced Network Troubleshooting Guides[/url].
