Hello there, Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble with your seal for some medals and that you are having issues with the audio. For the seal not tracking some medals, we've received reports of this issue and are investigating the underlying issue further. For any updates on this issue, we recommend viewing our Patch Notes as they become available, posted on the [url=https://www.bungie.net/7/en/News]News page[/url]. For the audio issues you are facing, to help us investigate any underlying issues that may be occurring, can you provide us with a short video demonstrating the issue? You can upload it to one of the media-sharing websites listed below: - [url=http://www.youtube.com]YouTube[/url] - [url=http://www.x.com]X/Twitter[/url] - [url=http://www.imgur.com]IMGUR[/url]