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8/20/2025 5:56:15 AM
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unable to claim ornaments?

hello i am unable to claim some seasonal ornaments on specifically my warlock and titan on the addon for old season pass loot, i've had no issues with my hunter so i tend to play on hunter more because i honestly don't know what's going on with warlock and titan. i've deleted them before to reorganize which characters appear first etc (just a small thing that only affects me i get it) but every time i see i'm not even able to claim the season pass gear i earned on warlock and titan, i want care for them less. my friends account that spends very little time on said characters as well but it's never had any issues as far as claiming ornaments so i am wondering why i can't? i have the season of the witch ornaments on my hunter for example and the wayback machine addon shows i have the titan set but it just won't let me claim them. is there anything i could do? any advice would be appreciated please
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  • Bungie doesn't offer any support for that, they only support one season/Episode back. Side thing, did your account actually own the passes or did you get them via the free event? Once the event ended the free passes were revoked and the website/API still has the checks in place for people to make sure that they aren't trying to claim things they don't have the entitlements for. Would've checked on crimson.report but your account is private.

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