when entering JVG-VNT-GGG and redeeming the code, it was indicated that the award was an emblem sent to the account (we are talking about the coat of arms of Ukraine called "Sunflower"). The code was redeemed and was active, in the list of awards and redeemed codes it is indicated that everything is fine and should be on the account, when viewing in the collection section - accessories - emblem, the emblem ('Sunflower") is nowhere to be found.