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9/9/2026 7:15:52 PM
1
Cross save
the problem i have looked for the category for it and cant see one for cross save issues, i have linked my epic games account and play station account with cross save and i cant authenticate my epic games and my play station account the authentication buttons disappear immediately after linking my accounts i have tried login in on both of the platforms and i can not see my characters on epic games or play station but i can still see them on my steam and Xbox accounts i have never encountered this problem i have even tried incognito and other browsers and still the same issue
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4 RepliesHey there, Thank you for reaching out to us. We understand you're encountering an issue when attempting to Cross Save. We're sorry to hear of this, as we can imagine how this may have caused concern. By any chance, do you still experience this when using the Companion app for authentication purposes? If you do experience this even with the Companion, then please let us know. For more information and troubleshooting, please see our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save guide[/url].
