{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
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Edited by bleuwpg:
9/21/2026 3:14:53 PM
3
Did not receieve access to dungeon expansions after buying collection pack on steam
i purchased the collection pack for destiny 2 which included all the dungeon keys, on my steam it says that i own the pack and that it is in my library but when i load the game i do not have access to them. I have tried looking in my inventory to no avail. all of this to now bring me here to try to resolve this issue.
my bungie name is Bleuwpg#7522
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Hello! Thanks for reaching out. I'm sorry to hear you couldn't unlock access to Dungeons after getting the Dungeon Key pack with your bundle! If you haven't already, please send us a ticket through [url=https://help.bungie.net/hc/en-us/articles/360049497351-Contact-Form-Missing-Eververse-Item-or-Add-On-Items]this contact form[/url] so one of our team members can assist you directly. Thank you!
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Did you activate cross save after making that purchase?
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Hi there, Thank you for reaching out. As a first step, we recommend you try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url], if you haven't done so already. Following that, if issues in accessing your content persist, please reach out to us via [url=https://help.bungie.net/hc/en-us/requests/new?ticket_form_id=360001249571]this contact form[/url] so we can investigate the situation.
