I logged on to the the game and got the "purchase the final shape today" banner. I have had final shape since it came out, and it is still accessible on my other playstation account(which has game sharing enabled). It wants me to buy it for $20 however, I have had it and all the proof of ownership in game, such as having Euphony and the pre-order emblem and I could play it earlier today, like a few hours ago. Is there a known way to resolve this? Or do I just have to spend 20 bucks again?
Edit: It is not accessible on my other account, I just haven't completed it so it let me play the first mission. It might be a PlayStation issue?
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Hi there, Thank you for reaching out. As a first step, we recommend you try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring your licenses[/url], if you haven't done so already. Following that, if issues in accessing your content persist, please reach out to us via [url=https://help.bungie.net/hc/en-us/requests/new?ticket_form_id=360001249571]this contact form[/url] so we can investigate the situation.
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Sounds like a PlayStation issue. Try restoring licenses on each account. If that doesn’t work, try PlayStation support.