Hello Bungie Help Team,
I am reaching out because I have been unable to use the in-game voice chat on Destiny 2 for a while now.
Every time I join a fireteam, I receive the same recurring error message in the chat feed stating that the voice chat service is temporarily disabled.
My details:
Platform: PlayStation 5
Bungie ID: bibi-the-kid974#1397
Troubleshooting steps already attempted:
- Reset in-game Audio settings to default (using Square button).
- Disabled and re-enabled "Console Sharing and Offline Play" on PS5, including full power cycles and clearing the system cache (Safe Mode).
- Verified age on Bungie.net and confirmed account privacy settings.
- Checked PS5 privacy settings (allowed cross-play communication for everyone) and ensured system-wide voice chat is not muted in the PS5 quick menu.
Since I play with friends on other platforms (Crossplay), the in-game chat is critical for me.
Could you please check if there is an issue with my account's permissions or the Vivox voice chat integration?
Thank you for your help!
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1 ReplyEdited by BNGHelp3: 10/14/2026 1:03:03 PMHi there, Thanks for reaching out. Please double check [url=https://help.bungie.net/hc/en-us/articles/360049196431-Destiny-Audio-Guide]this page[/url] to see if there are any other settings on your console that you may need to try adjusting, and for added troubleshooting. That said, if you've tried every possible solution provided on the linked page, please reach back out here and let us know!