i preorded over two weeks ago but when i contact eb games instore they said contact bungie and customer service says i should have the code already, Help
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Have you verified your EBW card on your email (been a while since I did mine so i cannot remember the exact process). Try logging in to the EBW website and see if it shows up in your preorders, then give 13 39 30 a call during week days and they should help you out :)
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Did you give them your email when you preordered?